How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Costworry Tree Service to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template, not legal advice.

Topics We Can Hear

You can write to us about:

• Your experience when calling or contacting Costworry Tree Service
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• How a provider we connected you with behaved

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If you have a problem with tree work at your home, the usual first step is to raise it with the provider directly and keep a written record.

Please still let us know. Feedback helps keep our network honest, and providers who often fall short may be removed. Note that Costworry Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@costworry.living and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you recall
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

After You Write

We will confirm receipt by email, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will reply with what we found and any steps we plan to take.

Still Unhappy?

If our answer does not satisfy you, reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For problems with licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@costworry.living